Contact Us

​FHLBank Boston's office is located in the Prudential Center in Boston's Back Bay neighborhood. Our team is here to help our members with their transactions during the hours noted below.

General Contact Info:

Main Number

​Street Address:

​800 Boylston Street
6th Floor
Boston, MA 02199

Mailing Address:

P.O. Box 990411
​Boston, MA 02199-0411

Transaction Hours:

Credit Products

Term Advances: Same-Day 10:00 a.m. - noon; Next-Day 10:00 a.m. - 3:00 p.m. 

Overnight Advances: Rollover Cash Manager 9:00 a.m. - 4:00 p.m.; Daily Cash Manager 10:00 a.m. - 5:00 p.m.

Letters of Credit: For same-day effective date, submission cut-off is noon

Correspondent Services Deposits

IDEAL Way: 8:30 a.m. - 5:00 p.m.

Rollover Overnight, Book Transfers, Repay/Reduce Rollover Cash Manager: 8:30 a.m. - 4.30 p.m.

Wire Transfers

Outgoing - Third-Party Wires: 8:30 a.m. - 3:00 p.m.

Outgoing - Bank to Bank; Incoming/All Other: 8:30 a.m. - 5:00 p.m.

Daily Cash Manager Settlements: 8:30 a.m. - 5.30 p.m.

Safekeeping Receipt/Delivery Instructions

Depository Trust Company and Federal Reserve Bank Eligible Securities: noon on settlement date

Physical: noon, 1 business day prior to settlement date

International: noon, 3 business days prior to settlement date

2024/25 ​Bank Closures

FHLBank Boston will be closed on the following days in observance of holidays:

  • Monday, October 14, 2024
  • Monday, November 11, 2024
  • Thursday, November 28, 2024
  • Wednesday, December 25, 2024
  • Wednesday, January 1, 2025
  • Monday, January 20, 2025
  • Monday, February 17, 2025
  • Monday, May 26, 2025
  • Thursday, June 19, 2025
  • Friday, July 4, 2025
  • Monday, September 1, 2025

Contact the Member Funding Desk

For all Member Funding Desk transactions and customer service needs, please call:

800-357-3452
Then Select
Option one

Advances

Option two

Advance prepayments and deposits

Option three

Online Banking, Safekeeping, Capital Stock Transactions and wire transactions

Option four

Collateral

Option five

Housing and Community Investment

​Media Inquiries

Adam Coldwell
617.292.9744
adam.coldwell@fhlbboston.com